International shipping times can vary based on your destination, the selected shipping method, and how long your country’s customs takes to process packages. In general, you can expect your order to arrive within 12–21 business days. For faster deliv
Amputee Store does not require a signature when we ship your package; it depends on the shipping carrier. There are instances when the delivery driver may decide to choose this option, at their discretion. The only exception is, if an order's value e
If you just received your tracking number and noticed it shows your order was already delivered—don’t worry! This can happen, and here’s why:. UPS recycles tracking numbers, which means a number assigned to your package may have been used for a diffe
Yes—absolutely! As soon as your order ships, we’ll send you an automatic email with your tracking number and link so you can follow your package every step of the way. Your shipping confirmation email will include your tracking number. Log-in to your
We appreciate your order, no matter where you’re shopping from! However, Amputee Store does not cover or pre-pay any import duties, taxes, or brokerage fees. Any additional charges that apply at the time of delivery are the sole responsibility of the
All orders from Amputee Store ship directly from our warehouse in Los Angeles, California. We proudly handle fulfillment ourselves—we do not use third-party distribution centers. Once your package ships, you’ll receive an email with your tracking num
We know how frustrating this can be—and we’re here to help!. Before assuming the package is lost, try the following steps:. Look in all possible delivery areas: mailroom, porch, garage, side or back door, mailbox, or apartment office. Ask your neighb
Yes—we’ve already got you covered! 😊. To help maintain your privacy, especially for sensitive deliveries, the return address printed on all our shipping labelsreads:. AMS WarehouseLos Angeles, CA. We do not include “Amputee Store” on the label. The
Yes! Shipping your order to a hotel is totally doable—just a little preparation helps everything go smoothly. ✅ Before placing your order, check with the front desk or concierge to confirm the correct shipping address. Ask them what information they
We know timing is everything—especially when you need your supplies quickly. Here’s what you need to know about our shipping cutoff times and delivery options:. Orders placed before 11:00 AM (Pacific Time) (Monday–Friday) will ship the same business
At Amputee Store, we keep shipping simple and affordable:. 🛍️ Orders over $85 – Shipping is FREE!. 📦 Orders under $85 – Just a flat rate of $3.99. We use trusted carriers like UPS, FedEx and USPS (including Ground Saver, Ground, Ground Advantage, a
We offer FedEx 2-Day Shipping for domestic orders. Shipping rates are calculated at checkout and are based on the weight of your order. 🕒 Please Note: While the shipping method is fast, order processing may take up to 48 hours depending on item avai
We know how easy it is to breeze through checkout—but taking a moment to double-check your shipping address and delivery method can make a big difference!. Sometimes, your browser might auto-fill an old or incorrect address you've used before. It hap
At Amputee Store, we offer fast, reliable shipping to make sure you get your prosthetic supplies when you need them. Here’s a quick overview:. Free shipping on all U.S. orders over $85. Flat rate of $3.99 for orders under $85. Most orders ship same d
At Amputee Store, your security is our priority. To help protect your purchase from potential fraud and security reasons, we do not allow packages to be held at carrier facilities or re-routed to a different address once they are in transit. This hel