❓Can I Request to Hold or Re-Route My Package?Updated 3 months ago
At Amputee Store, your security is our priority. To help protect your purchase from potential fraud and security reasons, we do not allow packages to be held at carrier facilities or re-routed to a different address once they are in transit. This helps protect your order from fraud and ensures it arrives safely.
We understand this might be less convenient in some cases, but it’s a precaution we take to ensure your order stays safe and gets to the correct destination.
Additionally, once your package is on its way, we’re unable to request a change in the delivery address or re-route the shipment. This helps prevent interception and ensures your items arrive safely, right where you intended.
Thanks for understanding—we're committed to keeping your order secure from checkout to delivery!