By submitting your order on the amputeestore.com checkout page, you agree to accept these terms and conditions ("Terms") for our Autoship & Save subscription ordering program ("Autoship"). The Terms constitute the entire agreement between you and Amp

<h1 id="isPasted">Autoship &amp; Save - Terms &amp; Conditions</h1>By submitting your order on the amputeestore.com checkout page, you agree to accept these terms and conditions (&quot;Terms&quot;) for our Autoship &amp; Save subscription ordering program (&quot;Autoship&quot;).The Terms constitute the entire agreement between you and Amputee Supplies, Inc. (&quot;Amputee Store&quot;) relating to our Autoship program. Please note that your use of the Amputeestore.com website is also governed by our Terms of Use and Privacy Policy as well as all other applicable terms, conditions, limitations and requirements on the Amputeestore.com website, all of which (as changed over time) are incorporated into these Terms. By placing an order and enrolling in our Autoship program, you accept these terms, conditions, limitations and requirements. Please read these Terms carefully.<h3 id="benefits">Benefits</h3>When you purchase any eligible product on Autoship you will save an additional percentage on our everyday low prices. You also will be able to select how often you would like your product(s) delivered. Amputeestore.com reserves the right to change Autoship benefits at any time in its sole discretion, including discount amounts and eligibility used to determine discount amounts. All changes will apply to future orders, including for current subscriptions.Some of the offer details may change as you receive deliveries over time (for example, price, taxes, availability, shipping charges. If the item is unavailable when we plan to ship it, you authorize us to fulfill your order with a similar item that we believe will meet your expectations.<h3 id="notifications-automatic-order-creation">Notifications; Automatic Order Creation</h3>When you order an eligible product and enroll in Autoship, you will receive notice that your Autoship subscription has been created and that your first order will be processed.&#xA0;Your Autoship subscription will thereafter automatically create a new order according to your chosen delivery schedule, until you cancel.&#xA0;Prior to the processing of each subsequent order, you will receive a notice including your estimated ship date, last date to modify you order and estimated pricing.We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.<h3 id="eligible-purchases">Eligible Purchases</h3>Autoship benefits are limited to eligible products displaying the &quot;Autoship &amp; Save&quot; option, and then only if you select the Autoship delivery method. Subscriptions are good while supplies last.All returns under Autoship are subject to the Amputeestore.com Return Policy. Autoship subscriptions are void where prohibited.<h3 id="pricing-payment-renewal">Pricing; Payment; Renewal</h3>The amount charged for an eligible product will be the price of that item on our site at the time your order is processed or lower. The total cost charged to your payment method for each Autoship order will be the price of the item, less the Autoship discount, plus any applicable shipping charges and sales tax.The charge for each Autoship item shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. If we are unable to complete your Autoship order with the payment method you used to create your subscription, we will contact you and request you to update your subscription with another payment method in your account.Your subscription will remain in effect until it is cancelled. You can cancel at any time via the Mange Your Autoship &amp; Save Subscriptions Manager, which can be found by logging into your Account.<h3 id="agreement-changes">Agreement Changes</h3>We may, in our sole discretion, change these Terms, (including all applicable terms, conditions, limitations and requirements on the Amputeestore.com website), without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTIONS.

Autoship & Save - Terms & Conditions

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Compliance status. We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adher

<main style=" text-decoration: none;" id="isPasted">Compliance statusWe firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium&#x2019;s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website&#x2019;s UI (user interface) and design it to their personal needs.Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website&#x2019;s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.If you wish to contact the website&#x2019;s owner please use the website&apos;s formScreen-reader and keyboard navigationOur website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website&#x2019;s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here&#x2019;s how our website covers some of the most important screen-reader requirements:Screen-reader optimizationWe run a process that learns the website&#x2019;s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.Additionally, the background process scans all of the website&#x2019;s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.Keyboard navigation optimization:The background process also adjusts the website&#x2019;s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.Users can also use shortcuts such as &#x201C;M&#x201D; (menus), &#x201C;H&#x201D; (headings), &#x201C;F&#x201D; (forms), &#x201C;B&#x201D; (buttons), and &#x201C;G&#x201D; (graphics) to jump to specific elements.Disability profiles supported on our websiteEpilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations. Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.Cognitive Disability Profile:&#xA0;this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.ADHD Friendly Profile:&#xA0;this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user&#x2019;s computer, and this site is compatible with it.Keyboard Navigation Profile (Motor-Impaired):&#xA0;this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as &#x201C;M&#x201D; (menus), &#x201C;H&#x201D; (headings), &#x201C;F&#x201D; (forms), &#x201C;B&#x201D; (buttons), and &#x201C;G&#x201D; (graphics) to jump to specific elements.Additional UI, design, and readability adjustmentsFont adjustments&#xA0;&#x2013;users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height,and more.Color adjustments&#xA0;&#x2013;users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.Animations&#xA0;&#x2013;epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.Content highlighting &#x2013;users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.Audio muting&#x2013;users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.Cognitive disorders&#xA0;&#x2013;we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.Additional functions&#x2013; we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions. Assistive technology and browser compatibilityWe aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.Notes, comments, and feedbackDespite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website&#x2019;s owner, please use the website&apos;s form</main><div style=" text-decoration: none;"> </div>

Accessibility

Amputee Store

Policy Information

Policies

✏️ Can I Edit or Add Anything to My Order?

🏡 Oh No! I Entered My Address Incorrectly—Can I Fix It?

🕒 Need to Change or Cancel Your Order? Act Quickly!

🔎 Which Number Is My Order Number?

📬 How Will I Know My Order Is on the Way?

📧 Why Didn't I Receive a Confirmation Email After Placing My Order?

📦 What Should I Do If My Order Arrives Damaged?

📦 Wrong or Missing Items in Your Order? Let’s Fix It!

🛒 Having Trouble Adding to Cart or Clicking Buttons? Read This First!

Order Details

🌍 What Is Your Transit Time for International Orders?

Will I have to sign for my package?

📦 Why Does My Tracking Number Say the Package Was Already Delivered?

Will I Get a Tracking Number for My Order?

🌍 Do You Pay Import Duties and Taxes?

📦 What Warehouse Is My Package Shipping From?

📫 My Tracking Says “Delivered,” but I Haven’t Received My Package—What Should I Do?

🏷️ Can You Change the “Ship From” Address So It Doesn’t Say Amputee Store?

Do you ship to hotels or motels?

⏰ What Are Your Shipping Cutoff Times?

📦 How Much Is Shipping Within the USA?

✈️ Do You Offer Expedited Shipping?

📬 A Friendly Reminder: Double-Check Your Shipping Info

📦 What Is Your Shipping Policy?

❓Can I Request to Hold or Re-Route My Package?

Shipping & Delivery

🚫 Non-Returnable Items at Amputee Store

🛠️ Received a Faulty Item? We’re Here to Help!

🚚 Return Shipping Details & Processing Times

📦 Return Condition Requirements

🌍 What Is Your Return Policy for Orders Outside of the United States?

🔁 What Is Your Exchange Policy?

💳 How Long Does It Take to Receive My Refund?

💰 How Are Refunds Issued?

📦 Do You Charge a Restocking Fee?

✅ Step-by-Step: How to Start a Return

Returns, Refunds, & Exchanges

Do you match prices if an item goes on sale after my purchase?

Is the item I want going to be on sale soon?

💸 How Do I Apply Promo or Discount Codes?

🔄 Returns & Quantity Discounts: What You Need to Know

How do I stop your marketing emails?

How do I unsubscribe from text messages?

Does Amputee Store Offer Free Shipping?

🎟️ I Forgot to Add My Discount Code—Can I Still Use It?

🎖️ Do You Offer Discounts for Military Members or Teachers?

Promotions & Discounts

💳 I Placed One Order—Why Are There Multiple Charges on My Account?

❌ Why Is My Debit, Credit or HSA/FSA Card Being Declined?

🏥 Does Amputee Store Accept Medicare or Medicaid (Medi-Cal in California)?

💳 Can I Use My HSA or FSA at Amputee Store?

💳 I Used the Wrong Credit Card—Can I Change It?

Does Amputee Store accept insurance?

Do you charge sales tax on any item?

Do You Offer Affirm?

🧾 Can I Receive an Invoice for My Order?

Payment & Billing

Order Information

How do I use my benefits/rewards points?

Unlock Rewards Instantly – It’s Free & Easy! 🎉

🎉 Earn Rewards Points in Fun & Easy Ways!

Redeem Your Points & Enjoy Your Rewards!

What are tiers, and how do I achieve them?

Do my rewards points expire?

How does the referral program work?

How do I use my rewards?

🎟️ Can I Use More Than One Discount Code?

⭐ I Reviewed a Product but Didn’t Receive My Points—What Now?

What Rewards Can I Redeem with My Amputee Store Points? 🎁

🔄 What Happens to My Rewards Points If I Return an Order?

How can I check my rewards points balance?

🎉 Earn Rewards & Save on Your Prosthetic Supplies! 🎉

Rewards Program

💳 How Can I Change or Update My Payment Method?

🔄 How Do I Cancel an Autoship & Save Subscription?

🔢 How Do I Update the Quantity of an Item in My Order?

What Updates Can I Make to my Autoship Subscription?

📧 What Email Notifications Will I Get Regarding My Subscription?

Autoship & Save Subscriptions

How do I create my Amputee Store account?

How do I log into my account?

🔐 I'm Having Trouble Logging Into My Account

My Account

🛠️ Can I Special Order a Product That’s Not Listed on Amputee Store?

📘 Do You Have a Catalog?

🎁 Do Gift Cards Expire?

💳 I Paid with a Gift Card—How Do Refunds Work?

Gift Cards

How to measure your waist

Wear appropriate clothing

Measuring basics

How to Choose the Correct Prosthetic Sock Length

Measurement Warnings!

What type of measuring device should I use?

Write down your measurements. 📏

How do I measure my hips?

📏 Where Can I Find Product Sizing Information?

Sizing Basics

🔄 Do You Sell Used or Refurbished Equipment?

🔄 Can I Return Open Box Products?

How Do You Evaluate a Product’s Condition?

Do products sold as Open Box come with a manufacturer's warranty?

How can I return my Open Box product if I am not satisfied?

Your Open Box inventory keeps changing, is this normal?

🔍 How Do I Find Open Box Products?

How Much Are Open Box Products Discounted?

Open Box

Product Information

About Us – The Amputee Store Story

🤝 Do You Accept Donations?

💡 Want to Suggest a New Product? We’d Love to Hear from You!

🏢 Does Amputee Store Have a Physical Storefront?

📣 Interested in Advertising with Amputee Store?

📞 Why Doesn’t Amputee Store Offer Telephone Support?

🍪 What Are Cookies? Do I Need to Enable Them?

Is it safe to use my credit card on your site?

How do I protect my personal data?

💳 Is It Safe to Use My Credit Card at Amputee Store?

🔒 What Is Your Privacy Policy?

Is it safe to use my debit card online?

Is the AmputeeStore.com website secure? What security features are in place to safeguard my information?

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Autoship & Save - Terms & Conditions

Privacy Policy

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Accessibility