❌ Why Is My Debit, Credit or HSA/FSA Card Being Declined?Updated 3 months ago
We know how frustrating it can be when your payment doesn’t go through—especially when everything seems correct. While we don’t control the authorization process, we can offer guidance to help you get your order placed smoothly.
🔍 Common Reasons for Card Declines
Your card may be declined for a variety of reasons, including:
Incorrect card number, expiration date, or CVV
Billing address mismatch with your bank
Daily spending or transaction limit reached
You are using a work computer.
You made too many attempts
Your card issuer flagging the transaction as suspicious or unusual activity
HSA and FSA cards can not be used with Express Checkout options such as Shop Pay.
Keep in mind, the authorization process is handled by an automated banking system, and we’re not given the specific reason for the decline.
✅ What to Do If Your Card Is Declined
Double-check your payment details:
Make sure your name, card number, expiration date, CVV, billing address, and phone number all match exactly what your bank has on file.Try a different card:
If the issue persists, using another credit or debit card may resolve it quickly.Call your bank or card issuer:
They may be blocking the charge for security reasons. Ask them to authorize the payment and confirm that it’s okay to proceed.Once cleared, resubmit your order:
Return to our site and complete your purchase.FSA/HSA Cards:
Checkout using the traditional method and not an express method.