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🔁 What Is Your Exchange Policy?Updated 3 months ago

At Amputee Store, we want you to feel confident and comfortable with your purchase. While we don’t offer direct exchanges, we’ve made the return and reordering process simple and hassle-free.


How to Exchange an Item

We recommend following these quick steps to exchange an item:

  1. Return the original item for a refund by following the instructions on our Return Policy page

  2. Place a new order for the correct item or size at your convenience.

This method allows us to process your return and get the new item to you faster without waiting for back-and-forth shipping delays.


📦 Return Conditions:

  • Items must be returned within 90 days of delivery.

  • All items must be unopened, unused, and in resalable condition.

  • Include all original packaging and accessories.


🌍 For International Customers

  • You are responsible for return shipping costs.

  • We do not offer international exchanges due to customs and transit complexities.

  • Please place a new order for the correct item at your convenience.

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