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💰 How Are Refunds Issued?Updated 3 months ago

We want your return experience to be as smooth and transparent as possible. Here's how refunds are handled at Amputee Store:


💳 Refund Method

  • Refunds are issued to the original payment method used at checkout.

  • If you paid with a credit/debit card, the refund will go back to that card.

  • If you paid using a gift card, the refund will be credited back to original digital gift card.

  • If you used a combination of a gift card and another payment method, your refund will be split accordingly:

    • The gift card portion will be refunded to the original gift card

    • The remaining balance will go back to your original form of payment


🕒 Refund Timing

  • Once your return is received and inspected, refunds are typically processed within 14 business days.  We process returns every Tuesday and Friday

  • Your bank or credit card provider may take an additional 3–4 business days to post the refund


📌 Additional Notes:

  • Original shipping fees are non-refundable

  • If returning part of a discounted or bundled purchase, your refund may be adjusted to reflect the updated order total

  • Refunds can only be issued to the original purchaser and original payment method

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